Need an intelligent alternative to the expensive OEM maintenance and support of your Avaya telephone system?
Call the intelligent service company. Baytel Communications
Your confidence comes from our competence. Your investment in Avaya® equipment should be protected by the service organization with the most experience. By some of the most qualified and most experienced engineers in the industry. With an unrivaled service. And staffed with industry leading coverage - Tier 3 Engineer when you need it .
Your assurance comes from our coverage. Continuant services the full-spectrum of Avaya® products from legacy Avaya® Definity systems, to the latest Avaya® Communication Manager. We also support all of your adjuncts, including Avaya Messaging and CMS. Continuant’s expertise extends even to providing expert consulting on upgrades, networking, call center applications, VoIP, wireless and numerous other aspects of your communications system. That’s Continuant.
Continuant’s Maintenance Advantage Plan provides our Avaya customers with a full suite of services.
• 24/7/365 real-time alarm monitoring
• Custom alarm notification
• 24/7 access to Tier 3 technical support at no charge
• A dedicated Account Manager for each customer
• Complete system audit and Maximum Uptime Analysis (MUA)
• 20-50% savings as compared to OEM maintenance
• Customized system documentation for all of your sites
• Annual on-site preventive maintenance
• Support of legacy systems with no “end of life”
• Remote Moves/Adds/Changes (optional)
• Complete parts and labor warranty
• On-site critical spares (optional)
• Telco troubleshooting (optional)
• On-site technical training (optional)
Around the clock assurance that gives you continuous confidence in the system you purchased.
